4.1 Booking

• Made via Playtomic

• Payment required upfront

4.2 Cancellations

• 24+ hours: full refund

• <24 hours: no refund

• No-shows: charged

4.3 Cancellation by Us

• Refund or rebooking offered

4.4 Late Arrivals

Session time not extended

4.5 Group Sessions

May be cancelled if minimum numbers not met